Privacy Policy

This Privacy Policy describes how HB PLANT HIRE LTD collects, uses, and protects your personal information. We are committed to protecting your privacy and ensuring the security of your personal information.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: This includes your name, address, email address, and phone number. We collect this information when you contact us, place an order, or subscribe to our newsletter.
  • Payment Information: This includes your credit card details or other payment information. We collect this information when you place an order. Note that we use secure payment processors and do not directly store your credit card details on our servers.
  • Order Information: This includes details about the products and services you have purchased from us, such as diggers, forklifts, trailers, motorhomes, and delivery services.
  • Website Usage Information: This includes information about how you use our website, such as the pages you visit, the links you click, and the searches you conduct. We collect this information using cookies and other tracking technologies.
  • Communications: Records of any correspondence between you and HB PLANT HIRE LTD, including emails and phone calls.

2. How We Use Your Information

We may use your personal information for the following purposes:

  • To Process Orders: We use your contact and payment information to process your orders for products and services, including diggers, forklifts, trailers, motorhomes, and UK delivery.
  • To Provide Customer Support: We use your contact information to respond to your inquiries and provide customer support.
  • To Improve Our Website and Services: We use website usage information to improve our website and services.
  • To Send Marketing Communications: With your consent, we may send you marketing communications about our products and services. You can opt out of receiving these communications at any time.
  • To Comply with Legal Obligations: We may use your personal information to comply with legal obligations, such as tax reporting requirements.

3. How We Share Your Information

We may share your personal information with the following third parties:

  • Service Providers: We may share your information with service providers who help us operate our website, process payments, and deliver orders. These providers are contractually obligated to protect your information.
  • Delivery Companies: We share your address and contact information with delivery companies to facilitate the UK-wide delivery of your purchased equipment.
  • Legal Authorities: We may disclose your information to legal authorities if required by law.

We will not sell your personal information to third parties.

4. Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect website usage information. Cookies are small data files that are stored on your device when you visit our website. We use cookies to personalize your experience, analyze website traffic, and target advertising. You can disable cookies in your browser settings, but this may affect your ability to use our website.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Using secure servers to store your information.
  • Using encryption to protect your payment information.
  • Limiting access to your information to authorized personnel.

However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For example, we will retain your order information for as long as required for tax and accounting purposes.

7. Your Rights

You have the following rights with respect to your personal information:

  • Access: You have the right to access the personal information we hold about you.
  • Correction: You have the right to have your personal information corrected if it is inaccurate or incomplete.
  • Deletion: You have the right to have your personal information deleted in certain circumstances.
  • Objection: You have the right to object to the processing of your personal information in certain circumstances.
  • Restriction: You have the right to restrict the processing of your personal information in certain circumstances.
  • Portability: You have the right to receive your personal information in a portable format.

To exercise these rights, please contact us at hbplantltd@gmail.com or call us on 07751721403 or 01615333312.

8. Children’s Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at hbplantltd@gmail.com or call us on 07751721403 or 01615333312.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website. Your continued use of our website and services after any changes have been posted constitutes your acceptance of the revised Privacy Policy.

10. Contact Information

If you have any questions about this Privacy Policy, please contact us:

  • Address: James House, 312 Ripponden Road, Oldham, England, OL4 2NY
  • Email: hbplantltd@gmail.com
  • Phone: 07751721403 or 01615333312